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Hong Kong faced a record high number of complaints about leaking air conditioners in 2023, reaching over 31,000 reports, the highest in two decades. The Food and Environmental Hygiene Department (FEHD) revealed this statistic, showing a significant increase from previous years.

Secretary for Environment and Ecology Tse Chin-wan mentioned that the department follows up on complaints and conducts routine inspections to address the issue. They have also been actively promoting education on preventing and handling leaking air conditioners throughout Hong Kong.

Leaking air conditioners can result from various problems such as improper installation, blocked drain holes, and loose pipe connections. It is important to address these issues promptly, as letting water drip from air conditioners is considered an offense under the Public Health and Municipal Services Ordinance. Failure to comply with the department’s notices can lead to fines and penalties.

The FEHD issued a total of 3,032 nuisance notices last year, with the Eastern District receiving the highest number of complaints at 3,475. Other districts like Sha Tin, Kwun Tong, and Yuen Long also reported significant complaints. In contrast, Islands District had the fewest complaints at 207.

The department’s enforcement actions, including issuing nuisance notices and prosecuting offenders, have fluctuated over the years. In 2019, there were 4,664 nuisance notices issued, while in 2022, the number dropped to 2,702. Last year, a total of 61 prosecutions were made, with fines ranging from HK$500 to HK$2,500.

It is essential for residents to ensure their air conditioning units are properly maintained to prevent leaks and comply with regulations. Proper installation and regular maintenance can help avoid water dripping issues and potential legal consequences. Authorities continue to monitor and address complaints to maintain public health and safety standards in Hong Kong.